Respond faster. Using your own knowledge.
Responder helps your team respond to client and prospect emails faster by drawing on your company's knowledge base. Generate accurate, on-brand responses in seconds — without searching through documents or reinventing the wheel.
The email response problem
Responding to client and sales enquiries takes time, especially when staff need to search through documentation to give accurate answers. The same questions get answered slowly and inconsistently across your team.
Client enquiries sitting in inboxes without prompt, accurate responses
Staff spending time researching answers that already exist internally
Inconsistent messaging when different team members respond to the same type of question
Sales opportunities lost to competitors who respond faster
New staff unable to respond confidently without extensive training
AI that drafts responses using your knowledge base
Responder connects to your company's knowledge base and helps your team draft accurate, well-structured responses to client and prospect emails. Staff review and send — the research is already done. Agilis configures Responder on your document library and email workflow.
Built for the way you work
AI-Drafted Responses
Generate complete email drafts based on the enquiry received and your knowledge base content.
Knowledge Base Integration
Draws responses from your own documentation, FAQs, policies, and product information.
Fast Turnaround
Reduce response drafting time from minutes to seconds for common client enquiry types.
Team Consistency
Every team member responds with the same accuracy and tone, regardless of their experience level.
Response Queue Management
Manage and prioritise inbound enquiries with AI-assisted triage and response suggestion.
Lead Handling
Qualified lead enquiries receive prompt, accurate, on-brand responses that convert better.
Tone & Style Control
Configure the response style, language, and brand voice to match your organisation's standards.
Response Analytics
Track response times, volume, and quality to understand and improve your client communication.
What your business gains
Agilis implements Responder with configuration, training, and ongoing support tailored to your needs.
Dramatically faster email response times for client enquiries
Consistent, accurate responses across the whole team
Less time spent researching answers that already exist
Better lead conversion through prompt, high-quality communication
New staff responding confidently from day one
Works with your existing email platform
Industries & use cases
Ready to explore Responder?
Our team will assess your requirements and recommend the right approach for your business. No commitment required.